Cookie Policy
At Swistore, we use cookies and similar technologies to enhance your browsing experience and improve our website's performance. This Cookie Policy explains what cookies are, how we use them, and your choices regarding their use.
What Are Cookies?
Cookies are small data files placed on your device (computer, tablet, or mobile) by websites that you visit. They are widely used to make websites work more efficiently, as well as to provide information to the site owners. Cookies can be "persistent" or "session" cookies.
- Persistent cookies remain on your device for a set period or until you delete them.
- Session cookies are temporary and are deleted once you close your browser.
We Use Cookies For
At Swistore, we use cookies for various purposes, divided into two categories: Essential Cookies and Non-Essential Cookies.
- Essential Cookies
Essential cookies are necessary for the website to function properly. They enable core functionalities such as security, network management, and accessibility. Without these cookies, some parts of our site may not work correctly. Essential cookies we use include:
- Authentication: These cookies help us identify you when you are logged in to our website.
- Security: These cookies are used to support security measures and to detect and prevent fraudulent activities.
- Functional: These cookies are required to provide features such as shopping cart functionality and remembering your language preferences.
- Non-Essential Cookies
Non-essential cookies help us improve your experience on our website by providing insights into how the site is used and helping us deliver more personalized services. Non-essential cookies we use include:
- Performance and Analytics: These cookies collect information about how visitors use our website, such as which pages are visited most often and if they receive error messages from web pages. This data is used to improve the website’s functionality and performance.
- Advertising and Targeting: These cookies are used to deliver advertisements that are relevant to you. They track your browsing habits and help us understand your interests, allowing us to display ads that are more relevant to you. They also help us measure the effectiveness of our advertising campaigns.
- Third-Party Cookies: These will enable sharing of website activities with third-party services, enhance user experience with widgets or embedded media, and support the development and testing of new site features.
- Enhancing Sites and Services: Some cookies can help us improve our services and develop new ones, to enable widgets or embedded media to enhance user experience and test new site features, and to fulfill contractual obligations to third parties when products are purchased through referral links.
- Deliver and Measure the Effectiveness of Adverts and Marketing: We also use cookies to track if you have seen specific adverts and when, helping us measure and control the effectiveness of advertising campaigns.
Types of Cookies We Use
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First-Party Cookies: These cookies are set by Swistore and can only be read by our site. They are used for essential functions and to understand your preferences.
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Third-Party Cookies: These cookies are set by third-party service providers we use for various functions, such as analytics, advertising, and social media integration. Third-party cookies are subject to the privacy policies of the respective providers.
Cookies We Use
Some of these cookies may be shared with third-party providers who help deliver these services, such as security detection and session replay software providers, and preference management system tools.
Essential cookies
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Operational Functions:
- Setting language preferences and directing users to the correct site.
- Maintaining basket persistence and size.
- Identifying users, session IDs, and login details to facilitate data flow between the browser and server.
- Differentiating between user devices and setting the layout and display of pages accordingly.
- Redirecting users from old pages to new ones.
- Tracking orders.
- Retaining information in forms or online chats.
- Facilitating payments.
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Security Functions:
- Managing consents for cookie deployment or direct marketing.
- Preventing fraud and ensuring information security.
- Authenticating users.
- Preventing BOT attacks.
- Prioritizing visitors.
- Optimizing performance.
- Phased release for page updates.
Non-essential Cookies
1. Functional Cookies- Displaying recently viewed products or searches.
- Retaining previous basket contents.
- Allowing non-essential widgets or videos to operate.
- Enabling non-essential services like store locators.
2. Personalisation Cookies
- Identifying visitors.
- Targeting content based on location or preferences.
- Ensuring a consistent site experience.
- Personalising display banners.
- Displaying user-generated content.
Some of these cookies are shared with third-party providers to deliver these services, such as personalisation tools for product recommendations and recently viewed products, and tools to display user-generated content like social media posts.
3. Analytics Cookies- Page views and movements around the site.
- Customer preferences and likes.
- Online and offline purchases.
These cookies are sometimes shared with third-party providers like analytical platform providers, analytic tagging service providers, and user performance and feedback providers.
4. Advertising and Marketing Cookies
- Gathering information from your device to display advertisements.
- Measuring advertisement performance.
- Coordinating marketing campaigns across devices.
- Sharing gathered information with other advertisers.
- Building user profiles.
- Supporting ad targeting on other sites.
These cookies are often shared with third-party providers like third-party advertisers and affiliate marketing partners, social media advertising platforms (e.g., Facebook, Instagram, TikTok), search engines (e.g., Google), and customer data platforms combining online and offline data for third-party marketing partners.
Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- See what cookies you have and delete them on an individual basis.
- Block third-party cookies.
- Block cookies from specific sites.
- Block all cookies from being set.
- Delete all cookies when you close your browser.
Please note that disabling or deleting cookies may affect your browsing experience and prevent some features of our site from working properly.
You can disable cookies by changing your browser settings to reject cookies. Here’s how to do this in some of the most popular browsers:
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For Microsoft Internet Explorer:
- Choose the menu “tools” then “Internet Options”
- Click on the “privacy” tab
- Select the appropriate setting
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For Google Chrome:
- Choose Settings > Advanced
- Under "Privacy and security," click “Content settings”
- Click “Cookies”
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For Safari:
- Choose Preferences > Privacy
- Click on “Remove all Website Data”
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For Mozilla Firefox:
- Choose the menu “tools” then “Options”
- Click on the icon “privacy”
- Find the menu “cookie” and select the relevant options
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For Opera 6.0 and later:
- Choose the menu “Files” > “Preferences”
- Click “Privacy”
Your Consent
By continuing to use our website, you consent to the placement of cookies on your device. If you do not agree to our use of cookies, you can manage your cookie settings. If you require further help, do not hesitate to contact our customer service team.
Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website. Please review this policy periodically to stay informed about how we use cookies.
Contact Us
If you have any questions or concerns about our use of cookies, please contact us at:
- Email: contact@Swistore.com
- Address: Swistore, No. 15 Alley 68 Cau Giay Street, Quan Hoa Ward, Cau Giay District, Hanoi City 100000, Viet Nam.
Thank you for visiting Swistore! We appreciate your trust and are committed to ensuring the privacy and security of your personal information.